Shipping policy
Effective date: August 5, 2026
Where we ship
ViscoMotion currently ships to addresses within the United States only. We do not offer international shipping at this time.
Order processing
Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays are processed on the next business day.
Shipping and delivery
Free U.S. shipping is available for orders over $35.
Available shipping options and delivery estimates are shown at checkout. Delivery times may vary based on the carrier, destination, weather, holidays, and other circumstances outside our control.
Tracking
When available, shipping confirmation and tracking information are sent to the email address provided at checkout after an order has shipped.
Address accuracy
Please confirm that your shipping address is complete and accurate before placing an order. ViscoMotion is not responsible for delays or delivery issues caused by an incorrect or incomplete address supplied at checkout.
Shipping questions or delivery issues
For shipping questions, damaged orders, or delivery concerns, contact christian@viscomotion.com with your order number.
Contact
ViscoMotion
130 W Water St, Unit 163
Toms River, NJ 08754
United States
christian@viscomotion.com